Updated June 7, 2024

Your privacy is important to CareCrew, LLC. This Consumer Health Personal Data Privacy Policy describes our existing privacy principles and protections for ManyHandsCare health related features. It also describes our privacy practices for “consumer health personal data” as defined under applicable U.S. state laws.

In some circumstances, ManyHandsCare may process personal data in order to provide you with the products and features you have requested. A limited amount of this data could constitute consumer health personal data under U.S. state consumer health privacy laws, such as those in Washington and Nevada. Consumer health personal data is broadly defined under these laws, respectively, as personal data that is linked or reasonably linkable to a consumer and that may identify the consumer's past, present, or future physical or mental health status or that is used to identify health status.

Even in the limited cases where we process data that could be considered consumer health personal data, we in a small number of cases only actually use the data to identify health status, as described below. Since consumer health personal data is broadly defined, this policy describes where personal data that ManyHandsCare processes could include health status information, even if we do not use such data to identify health status or use the data for any other purpose other than to provide you with a requested product or feature.

Physical or mental health or condition, including information about health conditions, symptoms, status, diagnoses, testing, or treatments. For instance, you may choose to provide health-related information in certain fields in our web app or mobile app. ManyHandsCare does not use this data to infer or detect any individual’s health status.

Measurements of bodily functions, vital signs, and other related information. For instance, you may choose to provide information about symptoms or vital signs. ManyHandsCare does not use this data, but only captures and stores it to make it more easily available to users at later dates.

Information that could identify an attempt to seek healthcare services or information. ManyHandsCare does not use this data to infer or detect any individual’s health status.

Other information that could be used to make inferences about or detect the health status of an individual. For instance, if you choose to sync your data across your devices or store data in a cloud service, depending on how you use our features and the information saved to your account, this could include health-related information. However, many of our features and services use end-to-end encryption by default when syncing data, such that your data can be decrypted only on your trusted device. No one else can access your end-to-end encrypted data, not even ManyHandsCare. ManyHandsCare does not use any data to infer or detect any individual’s health status.

There are limited circumstances in which ManyHandsCare transmits but does not store data, some of which may be considered to constitute consumer health personal data. For example, in order to securely transmit your payment information within our apps, it may be sent to ManyHandsCare in encrypted form, where it is briefly decrypted and reencrypted with a processor-specific key, so that only the the developer, or their payment processor can decrypt your payment information. ManyHandsCare does not retain any of this information in a form that personally identifies you, and does not use that data to infer or detect your health status.

ManyHandsCare may collect consumer health personal data directly from you, from your interactions with our products and services, and from third parties acting at your direction. More information about how ManyHandsCare receives personal information is available in our Privacy Policy.

ManyHandsCare may use consumer health personal data as reasonably necessary in order to provide you with the products and features you have requested. This may include using consumer health personal data to power our services, to communicate with you, and to comply with law. We may also use consumer health personal data for other purposes at your direction or with your consent. In all instances in which ManyHandsCare processes personal data, we include more details about the data we process and the purposes in our privacy notices for the product or feature.

ManyHandsCare does not sell your consumer health personal data.

ManyHandsCare may disclose information, including each of the categories of consumer health personal data with ManyHandsCare-affiliated companies, service providers who act on your behalf or our behalf, and others as reasonably necessary in order to provide you with the products or features you have requested or others at your direction or when required by applicable law.

At ManyHandsCare, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. This includes the limited instances where we process or collect consumer health personal data under applicable privacy law. Where consumers are requested to consent to the processing of their personal data, they also have the right to withdraw consent at any time.

To exercise your privacy rights and choices, you may sign in to your account and your identity will be verified. If you want to obtain a copy of personal data that you believe may be available and is not currently available from us elsewhere, you can make a request at legal@manyhands.care. Additional information about how you can exercise your privacy rights can be found here: https://manyhands.care/legal/privacy-policy-june-01-2024.